EveryGuard Verify

You've been asked to verify your identity.

A business you're dealing with — an estate or letting agent, an employer, or another regulated firm — uses EveryGuard to run the identity checks the law requires of them. This page explains what happens, how to tell the request is genuine, and how your information is protected.

Why you received a link

UK law (including the Money Laundering Regulations 2017 and right-to-work rules) requires certain businesses to verify who their customers and staff are. Instead of photocopying your passport in an office, the business sends you a secure one-time link so you can verify from your own phone in about two minutes.

The link always comes from the business you're already dealing with — their name is shown at the top of every step.

How to tell it's genuine

Not expecting this?

If you weren't expecting an identity check, contact the business directly using contact details you already have — not any details inside the message — and confirm they sent it.

What the check involves

How your information is protected

Encrypted in transit and at rest. Images and results are transferred over HTTPS and stored encrypted in UK/EU-region infrastructure.

Tamper-evident evidence. Verification evidence is stored under write-once object lock for the retention period the regulations require of the business, then deleted. Every time an operator views your images, that view is written to an audit log.

Used only for the check. Your information is used to verify your identity for the business that requested it — it is never sold and never used for marketing.

For data-protection requests, see the EveryGuard Legal & Trust Centre.

Having trouble with the check?

Every step has a fallback — if the chip won't scan you can verify by photo, and if the camera checks fail you can ask the business to verify you in person. Your link can also be re-issued by the business at any time.

Questions about why you're being asked to verify should go to the business that sent the link; they're the ones legally required to run the check.

Our credentials

The passport chip reader is a reviewed, published Apple app — and Friam Limited (the company behind EveryGuard) is a registered data controller with the UK Information Commissioner's Office.

UK GDPR · Data protection ICO registered controller · ZC088528 View our entry on the public register ↗ Download on the App Store